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Property Management

You Deserve Our Level of Service Excellence

As a property owner, or potential owner, you deserve the best service excellence when it comes to the rental and care of your vacation home. Blue Ridge Vacation Cabins is the company that will provide that for you. With over 14 years of combined experience in rental management and property care, we have been successfully managing Luxury Vacation Rental Properties in the Blue Ridge Mountains and are still seeking homes to add to our Rental Program.

 

   

Blue Ridge Vacation Rental Homeowner Services

Sunny skies, miles and miles  of beautiful views of the Blue Ridge Mountains, perfect weather and world class attractions; it’s all here in the High Country of North Carolina. Whether you are coming here to visit or are fortunate enough to own a vacation home, Blue Ridge Vacation Cabins is the proven choice for a remarkable experience.

 

Why choose Blue Ridge Vacation Cabins?

Blue Ridge Vacation Cabins was founded in 2004 in order to satisfy the need for a premium vacation rental agency with integrity, high standards, and first-class customer service. We’ve earned our five-star reputation over many years by focusing on our mission to exceed both guest and homeowner expectations. Creative strategies, a professional yet friendly staff, and a total commitment to our mission are just some of the not-so-secret ingredients of our success.

  • Located in close proximity to our homes
  • Locally owned and operated with a high staff to home ratio
  • Top-rated online marketing presence on all major channels
  • Excellent reputation in the local industry and with both homeowners and guests
  • Years of experience serving affluent guests in premium properties
  • Dedicated homeowner, maintenance, sales and guest service representatives
  • Regular quality assurance inspections after each occupancy
  • Available 24 hours/day for homeowners and guests
  • Strict guest screening procedures, strong enforcement of rental contracts and good neighbor policies
  • Local area experts, involved and experienced in all facets of the vacation rental community

 

Not only do we have high standards for ourselves, but also for the vacation homes where we place our guests. We’re selective and represent only top-quality homes and partner with homeowners who understand the importance of a well-furnished and well-maintained property. Our homes are clean and cohesively designed spaces, meant to provide guests and homeowners with a space where they can create lasting memories and return to year after year.

 

Blue Ridge Vacation Cabins is a full service Vacation Rental Agency

We are equipped to help you in just about any capacity:

  • Initial and Annual Property Assessments
  • Design Consultations
  • Vacation Rental Preparation
  • Establish Market and Seasonal Vacation Rental Rates
  • Customized Guest Property Information Binder
  • Customized Blue Ridge Vacation Rental marketing program
  • Active and Timely Pursuit of Leads and Inquires
  • Execution of Guest Vacation Rental Agreements
  • Good Neighbor Relation Program
  • Facilitation of Owner and Guest Check-in and Check-out
  • Enforcement of Rental Rules and Regulations
  • Resolution of issues affecting Guests
  • Quality Assurance Checks to Assure the Property is Maintained to High Standards
  • Owners Access to our Maintenance Providers
  • Ensure Thorough Cleaning in Preparation of Upcoming Arrivals
  • Quality Assurance Spot Checks
  • Detailed Monthly and Annual Owner Statements
  • Owner Access Availability Calendar
  • ACH Deposit or Wire Transfer Monthly Owner Disbursements to Owners Account

 

Contact us to find out what your home can make you!


See what Our Current Home Owners have to say…

 

“I  want to express my appreciation for the help and support I have received from Blue Ridge Vacation Cabins. Inc. in taking care of the damage my condo had from a water leak. As you know we discovered a large amount of water in the entrance way and kitchen when we arrived for our Easter vacation there on the Friday night of April 6. It was coming from under the refrigerator and we found a broken tube going into the ice maker was the reason. I don’t know how long it had been leaking or when the last time someone was in there. However, as you know extensive water damage was done.

As soon as my son in law turned off the water under the house we called your emergency line. Chris Harris answered and offered to come immediately even though it was around 10 PM by then. He was actually on his way when more family help came and we realized we could dry it out enough to stay there overnight and called him back to say we were ok until morning.  Promptly the next morning, Chris arrived and has been so helpful and supportive in taking care of this problem. He could not have been more professional and helpful – that day and all of time he has spent repair it between then and now.

As an owner who lives 4 hours away, it means so much to have someone I can depend upon to oversee damage like this. You are indeed fortunate to have Chris as a part of your organization for your clients.  Please thank him again for me for the work he has done and is continuing to do. 

I also feel very fortunate to have your company handling my rental. Your entire staff is always responsive and friendly, your cleaning crew is very dependable and does a super job, and the other services you offer cover a wide spectrum that are very helpful. Thank you and Nigel for working with me and my condo.” -Betty

“It has been a pleasure to work with Blue Ridge  Vacation Cabins for the past five years. BRVC has been very consistent with rentals and maintenance. They keep us up-to-date on the condition of our home and any needed repairs. We do not live locally so having BRVC handle the rental process for our home has allowed us to enjoy the rental income worry-free. We have also found BRVC to be very responsive and accessible. I highly recommend BRVC to anyone in need of a company to seamlessly manage their rental property.”

“I have known and worked with Donna Horbury and Blue Ridge Vacation Cabins for the past 7 years when we began construction of our home in Banner Elk, knowing we wanted to rent it out most of the time. I found the Horburys extremely knowledgeable about the market, real estate law, and just excellent at the multiple logistical tasks that are part of having this type of business. They made excellent suggestions on the front end of our building project, telling what would “sell” the house, and I can say we rent it most of the days of the year, some of this during the recession years. They only seem to call us when needed and their management of the property is virtually worry free. When we need something done, it seems to get top priority with their staff without our needing to serve as a “go-between”, essential when you are not physically there. They know the support people to call for improvements, repairs, and the like. For us, it has been a “win-win” arrangement. I recommend them without reservation.”– John and Laura Lafferty, owners of “Highland Mist”

“Three years ago we decided to put our second home into vacation cabin rentals with Blue Ridge Vacation Cabins and it was a great decision. Every aspect of BRVC is exceptional from the precise bookkeeping, cleaning and property maintenance and management, and owner and customer relations. My home is more clean and better cared for as a BRVC home.”

“One of the most pleasant surprises when we owned a cabin in the Boone area was what happened after we decided to put our cabin into a vacation rental program. Blue Ridge Vacation Cabin provided a high quality wrap around service with friendly and professional staff; high quality detailed cleaning services; repair and maintenance; holiday decorating; yard maintenance; and continuous adherence to high quality standards of care for the property owner and vacationing guests. Our cabin was much better cared for after we signed up as vacation rental property with Blue Ridge Vacation Cabin.”-Anne Travis

“I highly recommend Blue Ridge Vacation Cabins (BVRC) as a professional, full service property management and rental company in the High Country. I was first introduced to BVRC’s owner, Donna Horbury, in the Spring of 2014 when we were looking to buy a family vacation home in the Blue Ridge mountains that could be rented out when not in use. From the very beginning, Donna demonstrated deep and localized knowledge of the rental industry, provided outstanding customer service, and was instrumental in guiding us towards selecting a property that would not only suit our family’s needs, but also meet the stringent requirements of the luxury rental market. Once we purchased the property, Blue Ridge provided full marketing and management services for our home. The housecleaning, property maintenance, management, and customer relations have all been outstanding, and we have been very pleased with the overall service to date. I would recommend this organization without hesitation.”